Your business, on autopilot.
CAIAC /ˈkaɪ.æk/ — Custom AI Action Center
Automations and AI built on your documents — capturing leads at 9 p.m., answering customer questions, and running the workflows that eat your team's day. Private. Hosted and operated for you.
Built for Central Indiana SMBs that are tired of losing leads after hours, watching staff answer the same five questions all day, and chasing reviews one phone call at a time.
Two automations. Watch them work.
Watch our lead capture in action.
See a roofing quote built from a satellite photo.
Live demos
See it in action
Each of these assistants runs entirely on that business's own documents — not the internet. That's how a 5-person shop answers the same questions every day without touching them.
This is the chat side of a CAIAC. Pair it with our workflow automations and nothing falls through the cracks.
Run a roofing business? Calculate what missed calls cost you →
Textbook / Education
Organic Chemistry Guide
Answers every question from the actual curriculum — not from the internet. Built for publishers and professors who need AI that stays on-topic.
✦ Answers from the curriculum — not the internet.
What it does
Automations that work
while you sleep.
A CAIAC is a bundle of automations plus an AI built on your documents — wired into your CRM, email, and SMS so the work happens whether someone's at a desk or not.
The live demos above show the document-trained AI side. These are the workflow automations that run alongside it.
It's 9 p.m. A prospect fills out your form. Your AI leaps into action.
It reads their answers, sends a personalized reply email, scores them 1–10 as a prospect, logs everything into your CRM, and pings your team with the summary. No two-day wait. No competitor stealing the lead while you sleep.
- 01Form submit
9 p.m. prospect fills out your site form.
- 02AI reply email
Personalized response in their inbox, in your voice.
- 03Prospect score
Rated 1–10 based on their answers and fit.
- 04CRM logged
Contact, summary, and score written straight into your CRM.
- 05Team alert
Your team gets the brief — ready to follow up first thing.
Reviews & reputation
Close the loop on Google reviews
When you mark a job complete in your CRM, your CAIAC emails the customer asking for a Google review. No review after three days? An SMS goes out automatically with the same ask. Your review count grows on autopilot — no sticky notes, no awkward phone calls.
- CRM trigger
- Email + SMS follow-up
- Google reviews
Every CAIAC is different
These are two common automations. Yours is built around the exact bottlenecks in your business — the leads going silent at 9 p.m., the questions eating your team's day, the follow-ups that never go out.
Who we serve
Built for
your industry.
We build the same handful of automations every week — tuned to the way each industry actually runs. Pick the one that sounds like your business.
Independent insurance agents
Give clients a number to text. Your AI answers from their policy.
We provision a dedicated SMS line for your agency. Clients text it with coverage questions and get accurate answers pulled from their actual policy documents — instantly, in your voice. Publish it on your website, email signature, or business card. Your agents stop fielding the same calls every day.
- Dedicated SMS line (we provision it)
- Web chat option
- Answers only from your policy documents
- Quote follow-ups
CPA & tax professionals
Clients arrive prepared. You stop doing intake by phone.
New and returning clients ask 'what do I need to bring?' at 10 p.m. when they finally sit down to think about it. Your CAIAC answers from your intake guides, document checklists, and process docs — 24/7, in your voice. First meetings start with documents, not questions.
- Client prep chatbot
- Document checklist Q&A
- Answers only from your intake guides
- Available 24/7
Home services & contractors
Prospects get answers at 9 p.m. You get the lead in the morning.
After-hours form submissions don't go cold. Your CAIAC reads the prospect's answers, sends a personalized reply in your voice, scores them as a lead, logs everything into your CRM, and alerts your team with the brief — all before you open your laptop.
- After-hours lead capture
- AI-scored leads
- CRM logging
- Review request follow-ups
Real estate agents
Leads answered at midnight. Clients prepared before you meet.
Buyers and sellers ask process questions at all hours — how offers work, what to expect at closing, how you price a home. Your CAIAC answers from your guides and process docs 24/7. After-hours inquiries get an immediate reply and are logged to your CRM. Review requests go out automatically after closing.
- Buyer & seller FAQ chatbot
- After-hours lead capture
- CRM logging
- Review requests after closing
Don't see your organization type? Start a conversation — if you have a data problem and a workflow problem, you likely need a CAIAC.
How it works
Four stages.
One working system.
We don't drop AI on you and disappear. Each engagement moves through four deliberate stages so your automations launch fast, your AI is trained correctly, and the system keeps getting sharper after go-live.
Find the bottleneck
We sit down with you and pinpoint where leads, hours, and revenue are leaking — the after-hours form that goes silent, the calls that eat your team's day, the follow-ups that never happen.
Map the workflow
We scope the exact automation and AI workflow: triggers, actions, what your AI is allowed to say, what data it's trained on, and how it connects to your CRM, email, and SMS. You see the plan in plain language first.
Build & connect
We build the automations and stand up your private AI environment on a dedicated VPS we host and operate. Trained only on your documents. Never shared with another business. Never used to train someone else's model.
Launch & tune
Your CAIAC goes live and we stay with it. Every month we review what's working, ingest new documents, refine responses, and add the next automation. The system gets sharper the longer it runs.
Most first automations are live within 4–6 weeks. The monthly engagement begins at launch — because that's when the real refinement starts and the next automation gets queued up.
See what this looks like for your organization→Pricing
Pick your tier.
We handle the rest.
The prices below are available to our first 10 clients. Once that group is filled, these tiers move to standard pricing — but everyone who joins during the founding window keeps their rate locked in for their first year.
Every tier includes hosting, monitoring, and ongoing tuning of your private AI environment — plus a real person you can reach. We keep our client list intentionally small so every system gets the attention it deserves.
Want proof before you book anything? Call or text (765) 300-0301 — the AI receptionist that answers is the same one we install for our clients.
By texting this number you agree to receive replies from CAIAC Digital. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. See our Privacy Policy.
CAIAC Core
$349/mo
Setup: From $1,200 — final number confirmed on your discovery call
- AI built on your documents — your team gets instant answers from your own content, not the internet
- Document quick actions included: contract review, meeting notes summary, document summary, email drafting — not counted as an automation
- 1 automation included — matched to your business and wired in from day one
- Up to 3 users
- Your own branded dashboard — your logo, your web address, your experience
- We handle all setup, hosting, and technical management — you just use it
- Initial document ingestion included at setup. Additional ingestion sessions billed at $150 each.
Best for
Roofers, contractors, and other home-service businesses, solo operators, small offices, anyone new to AI
CAIAC Pro
$747/mo
Setup: Scoped on your discovery call
- AI built on your entire operation — your full document library, not just your core docs
- Document quick actions included (same as Core) — not counted as an automation
- 2 automations included — matched to your business and wired in from day one
- Up to 8 users
- Up to 2 ingestion sessions/month included — drop new files in your shared Google Drive folder, we handle the rest. Additional sessions $150 each.
- Monthly 30-min strategy call — active thought partnership, not just a status update
- Quarterly proactive optimization — we find new automation opportunities, you don't have to ask
Best for
Growing offices, insurance agencies, CPA firms, commercial real estate — any business where the AI needs to know everything, not just the basics
CAIAC Enterprise
Custom — from $1,997/mo
Setup: Quoted after discovery
- AI built on your documents — dedicated infrastructure for high-demand or high-volume deployments
- Unlimited ingestion sessions — we manage your document library on an ongoing basis, no caps
- Document quick actions included (same as Core and Pro) — not counted as an automation
- 3 automations included — matched to your business at onboarding
- Up to 50 users (additional blocks of 10 available)
- Dedicated private server — not shared with other clients
- Your own domain name for your AI dashboard (e.g. ai.yourcompany.com)
- Custom name and personality for your AI assistant — feels like your brand, not ours
- Webhook integrations for connecting your AI to other business tools
- Guaranteed support response times — written into your contract
- Twice-monthly strategy calls + on-site training included
- Quarterly performance review — we show you exactly how your AI is performing and what to improve
Best for
Larger organizations, multi-department businesses, high-volume deployments, and any client who needs dedicated infrastructure and a fully managed relationship
Setup fees are scoped in your discovery call based on your business — specifically whether your documents are ready to ingest or whether we help you build your knowledge base from scratch. You'll have an exact number before any work begins.
Common add-ons
Popular additions
AI Phone Receptionist (Voice + SMS)
$500 setup + $250/mo
A dedicated number answered by AI around the clock — it greets callers, answers their questions from your documents, and sends you the qualified lead instead of a voicemail. Hear it live: (765) 300-0301.
Customer-Facing Website Chatbot
$500 setup + $250/mo
AI on your public website answering questions and capturing leads 24/7
Additional Automations
$250/mo each
Lead capture, email triage, review requests, document intake, and more
All automations are $250/mo with no setup fee. Custom automations built to your exact specs start at $750.
Not sure which tier fits? Start a conversation — we'll tell you honestly what your organization needs.
Field log · 04.21
Narrow canyon — visibility low, current strong, but kayak stable. Stayed on the inside line.
Why CAIAC
Like a staff member who knows your business
and never sleeps.
That's the promise. An AI built on your documents and a set of automations wired into your CRM, email, and SMS — quietly running the work that used to eat your team's day. Answering customers at 9 p.m. Chasing reviews. Running review follow-ups. So your team can do the work that actually requires them.
Outcomes you can trust, because your AI isn't shared with anyone else. Your CAIAC lives in a private environment we host and operate just for you — on a dedicated VPS, built only on your documents. No other business shares it. No third-party model is trained on your information. We monitor it, tune it, and add the next automation as your business grows.
CAIAC Digital is a family — a chemistry professor who spent decades making complex systems navigable, and his children working at the technical edge of modern platforms. We're based in east central Indiana, we answer the phone ourselves, and we don't disappear after launch.
Best Fit
We work best with businesses that are tired of losing hours to the same repetitive work — and want an AI that actually knows their business, not a generic assistant that starts from zero every time. If your team is doing work a system could be doing for them, that's exactly who we build for.
Trained on you, not the internet
Generic AI gives generic answers.
Yours won't.
Every other AI tool gives you the same answers it gives everyone else — because it was trained on the whole internet, not your business. Your CAIAC is different: we feed it your policies, your pricing, your procedures, your FAQs. It answers like someone who actually works there — because in a sense, it does.
Knows your answer, not an answer
Ask a generic AI about your return policy and it'll guess. Ask yours and it'll quote the actual policy you uploaded — word for word, every time.
Never shared, never reused
Your documents train your AI and nobody else's. No other business sees your pricing, your processes, or your customer data — ever.
Gets smarter as you grow
Add a new SOP, a new price list, a new FAQ — your CAIAC learns it immediately. The longer you run it, the more it knows.
Answers instantly, instead of “let me check”
Your team — or your customers — get the answer the moment they ask, pulled straight from your documents. No digging through binders, no waiting on whoever's free.
The generic AI problem
Most AI tools answer from general internet knowledge — vague, sometimes wrong, and built on a model that's also taking in your business information to serve everyone else, too.
The CAIAC answer
Your CAIAC is trained only on what you give it — your documents, hosted on a private environment we run just for you. Specific answers, not guesses. Private by architecture, not by policy.
About CAIAC
A family. A product. A different kind of AI company.
The name CAIAC started with a kid who signed everything AIAC — Awesomeness Isn’t A Choice. That spirit grew into a company, and that company grew into a product: a Custom AI Action Center built for businesses that want automations and AI built on their own documents — not a shared tool that snoops on their data.
CAIAC's founder spent decades as a Professor of Chemistry and academic dean — building a School of Science & Engineering and becoming known across campus for one specific skill: making deeply complex systems navigable. Not simplified. Not dumbed down. Navigable. The distinction matters enormously in AI.
He turned that same discipline toward technology — developing iOS applications, advising on digital systems, and eventually building the frameworks that became the CAIAC approach: structured, private, and built around how the organization actually works.
Alongside him, his children bring the technical edge — each one fluent in a different corner of how modern AI and automation actually get built, and sharp enough on where this technology is headed to keep CAIAC ahead of it.
Together, we build CAIACs. Private AI systems that run on your data, integrate into your workflows, and operate entirely under your control — without requiring an in-house tech team to maintain them.
For local businesses, that means a system that responds to leads at midnight, knows your service catalog, remembers your customers, and gets smarter the longer it runs. Your own AI. Your own vessel.
Chad — Founder
Decades as a chemistry professor and academic dean, now turned toward technology. Chad is the steady hand — the one who makes sure a CAIAC fits how your business actually runs, and the trust the rest of the family builds on.
Carson — AI Strategy
A business analyst consultant at Avanade, living inside the Microsoft world every day. Carson tracks where AI is headed before it gets there, and builds that into every CAIAC.
Ally — Workflow Design
Built her eye for detail as a software QA tester, now turned toward designing the automations that quietly run behind every CAIAC.
Mason — Client Relationships
Also background in software QA, Mason is who you'll talk to first — translating what your business needs into what we build.
Luke — Workflows & AI
A software developer expanding deep into AI, Luke builds the systems that turn the plan into something that actually runs.
Push off
Stop losing hours.
Stop losing leads.
Tell us where the work is leaking — the leads going quiet at 9 p.m., the calls that eat your team's day, the follow-ups that never go out. We'll build the automation that fixes it.